General support
Account, questions, press and partnerships.
Help Center
Personal data (LGPD)
Access, correction, deletion and other rights. We reply within 15 days.
Your rights
Reports
Use the Report option on the item itself: it’s faster and confidential.
How to report
The support email has not been set up yet. Meanwhile, check the Help Center.
To protect you, never send your password or verification codes by email. For personal data requests, write from the email registered on your account so we can confirm the request is yours.
Who is responsible for the network
- Controller
- Ciranda
- Data protection officer (DPO)
- Ciranda privacy team
- Contact for personal data
- Contact page
Before writing
- Frequently asked questions are in the Help Center.
- To download your data or delete your account, use Settings › Your data. Details in the Privacy Policy.
- If the site is unstable, check the service status.